Please read carefully
Pippa Helps cares deeply about the privacy of all my visitors and users.
What ‘Personal Information’ does Pippa collect?
Why do I collect personal information like this?
To provide you with Services, Pippa collects Personal Information relating to an identified or identifiable natural person (“Personal Information”). I collect Personal Information you provide to me, from your use of the Services, and other sources. Here are the types of Personal Information I collect about you:
Information you provide to me. When you register for my Services, and/or when you contact me directly by any communication channel (e.g., online chat, emails), you may provide me with Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), the information you include in your communications with me and with other users on our platform.
Information I collect when you use my Services. When you visit, download, and/or use any of my Services, I may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc
Information I collect from other sources. I may receive Personal Information about you from third-party sources, such as i) referral partners, security providers, social media platforms, when you log-in or sign-up using your social media account, I may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, advertising and marketing partners in order to monitor, manage and measure my ad campaigns.
I use your Personal Information for the following purposes:
To provide and operate the Services;
.To further develop, customize, expand, and improve myServices, based on Users’ common or personal preferences, experiences and difficulties;
To provide my Users with ongoing customer assistance and support;
To be able to contact my Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);
To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
To analyze my performance and marketing activities;
To provide you with professional assistance, only upon your request;
To enhance my data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.
I use your Personal Information for the purposes set out in Section 3 where:
My use of your data is necessary to comply with a relevant legal or regulatory obligation that I have; or
My use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve my Services and the effectiveness of Pippa helps by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.
I use the Personal Information I collect about you to provide my services and make them better and safer.
I also collect and use Personal Information in order to contact Users and to comply with the laws applicable to me.
How do I share your personal information?
I do not share any of your Personal Information beyond name and email address, with service providers and others (or otherwise allow them access to it) unless I am required to by law or requested officically in writing by you to share your information with a third party:
Social Media Features: My Services may enable you to integrate certain Social Media features, widgets, and single sign on features, such as “Facebook Connect,” or “Google Sign-in” (“Social Media Features”) into your web or mobile sites. These Social Media Features may collect certain Personal Information from your such as identifiers, including name, alias, unique personal identifier, online identifier, internet protocol address, email address, or other similar identifiers. Social Media Features are hosted either by a third party or directly on our Services.
Please note that in the examples listed above in this Section Pippa merely acts as an intermediary allowing you to procure the services of such Third Party Services (including, but not limited to, Third Party Developers, Third Party Apps and Social Media Features) with which you are interacting directly, and at your discretion. In this respect, Pippa acts as a service provider to you, disclosing information to the Third Party Services on your behalf. Pippa will share your Users-of-Users’ Personal Information with Third Parties Services only upon your direction or with your permission and is not, and shall not be, in any way responsible for such Third Party Services processing of such Personal Information, or liable with respect thereto.
Communication from Pippa Helps
Your rights about your personal information
When it comes to your Personal Information you stored with me, you have the right to: access, receive a copy of, update, amend or delete your Personal Information, enjoy data portability (in certain cases) restrict, or object to certain uses of your Personal Information, withdraw consent you’ve given us before to processing.
Just reach out to me by e-mail, mail or through our customer care team, or, when available, fill out our dedicated form.
You may also correct and/or update your Personal Information through your user account, if you have one.
You can also delete your Personal Information by deleting your entire account. I will respond to your requests within a reasonable timeframe.
I may send you promotional messages and content.
You can easily opt-out of receiving promotional messages by contacting us or unsubscribing.
I may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.